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Pilot

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How do I reset my password?

Easy — go to the sign-in page and click Forgot password? I'll email you a reset link within a minute. Full steps: Resetting your password

Was that helpful? If you still need a hand, I can open a ticket for our human team 🙌

Instant AI answers

Pilot reads every published article before answering, so replies stay accurate and on-brand. Suggested questions make starting easy.

Searchable knowledge base

Organised categories, full-text search and helpful/not-helpful feedback on every article keep the answers sharp.

Human escalation

Account-specific issue? Open a ticket from chat or the Tickets page. Your team picks it up in the agent dashboard.

How customers get help

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Open the AI assistant and ask in plain language. No ticket needed for most questions.

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