How to get additional assistance
Updated 10/22/2026
For help with listings, invitations, claims, or sign-in problems, contact:
Include your business name, the email associated with your listing, and a brief explanation of the problem.
Do not send passwords, sign-in links, invitation tokens, Social Security numbers, or sensitive documents through chat.
The AI assistant can explain procedures but cannot change ownership or access permissions.
SupportPilot support tickets require a separate SupportPilot account. A Utah Loved Ones owner login does not automatically sign you into SupportPilot.