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Orders & shipping Sample articleUpdated 10/19/2026

Tracking your order

Find your tracking link in the shipping confirmation email or your account order history.

Where to find tracking

As soon as your order ships we email a confirmation with a tracking link. You can also find it under Orders in your account.

Reading tracking statuses

  • Pre-transit — the label was created; the carrier has not scanned the package yet.
  • In transit — the package is moving. Updates can lag by a few hours.
  • Delivered — check around your property and with neighbors; carriers sometimes mark delivered a few minutes early.
This is a sample article you can edit or delete in the admin dashboard.

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